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A Message from your Mayfield & Ellastone First Responder Team: HELP US TO HELP YOU

first responders

We’ve been asked to post this message from your Mayfield and Ellastone First
Responder Team:

When the emergency is in your home, the emergency services sometimes cannot
tell immediately which home is yours.


How can I help the emergency crew get to my house ASAP?

  • Make sure that your house number or house name is clearly visible from the road – you would be surprised how much time is lost by searching for a house.
  • Tell 999 if you want us to go to the back door and give any helpful details about parking if it is not obvious.
  • Light up your house like a Christmas tree so that it stands out. This is especially useful in the early hours.
  • Put pets away as they react differently when you are in distress.
  • Remember that the First Responder team is local and that we may be at your house in less than 5 minutes
  • Get the front door open ASAP
  • If possible, get someone out onto the street straight away to flag us down with a phone torch OR put something over the gate that makes us notice your house.

Our houses often have only tiny names and numbers often by the front door – not easy to see especially at night! Help our First responder team to help you in that emergency!

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